We may collect the following types of information:

2.1 Personal Information You Provide

Examples include:
• Name
• Email address
• Phone number
• Billing details and payment information
• Login information (username, password)
• User-generated content (feedback, reviews, support messages)
• Shipping or mailing address (if applicable)

2.2 Automatically Collected Information

When you interact with our Services, we may automatically collect:
• IP address
• Device and browser information
• Usage data (pages visited, session duration, clicks)
• App interaction data
• Cookies, analytics identifiers, and similar tracking technologies

2.3 Information Collected Through Third-Party Tools

Certain third-party apps, SDKs, or analytics services (e.g., Google Analytics, WIX apps) may collect:
• Device identifiers
• Location data (only if you grant permission)
• Advertising identifiers
• App usage data

Third-party providers have their own privacy policies and may collect or store data independently.

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3. How We Collection Information

We collect information in the following ways:

• When you register or create an account
• When you purchase a product or subscription
• When you submit a form (contact form, support request, newsletter signup)
• Through cookies, tracking tools, analytics services, and SDKs
• When you use features that require device permissions (location, camera, microphone, etc.)

Your information is used only for the purposes disclosed in this Privacy Policy or your in-app disclosures.

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4. Why We Collect Personal Information

We collect personal and non-personal information for purposes including:

• To provide, operate, and maintain our Services
• To process payments and complete transactions
• To deliver customer service and technical support
• To send updates, notifications, and relevant communications
• To improve Service performance and user experience
• To generate aggregated analytics and statistics
• To comply with applicable laws and regulations
• To prevent fraud, abuse, or security threats

We do not sell personal or sensitive user data

5. How We Store, Use, Share & Disclose Your Information

5.1 Storage & Security

Our Services are hosted on the Wix.com platform. Your data may be stored through:

• Wix.com data storage
• Wix.com databases
• Third-party cloud providers

WIX stores your data on secure servers behind a firewall.
All direct payment gateways offered by WIX adhere to the PCI-DSS standards, ensuring secure handling of
payment data.

5.2 Sharing Your Information

We may share your information with:

• Service providers (analytics, hosting, payment processors)
• Government agencies if legally required
• Business partners, only for essential service functionality
• Legal authorities to comply with valid legal requests

We do not share your personal data with third parties for marketing without your consent and do not sell
personal or sensitive data.

6. Communication With Users

We may contact you for:

• Account notifications
• Password resets or security updates
• Service-related announcements
• Customer support
• Promotional messages (if you opt-in)
• Surveys or feedback requests

You may opt out of marketing emails at any time.

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Communication may occur via:

• Email
• Phone
• SMS
• In-app notifications
• Postal mail (if applicable)

7. Cookies and Tracking Tools

We use cookies and similar technologies to:

• Provide core functionality
• Improve performance & analytics
• Personalise your experience
• Enable app features

Third-party tools (e.g., Google Analytics, WIX App Market apps, SDKs) may also set cookies or track
usage. These providers have their own privacy policies and may collect and store information independently.
You can manage cookie settings through your browser or device settings.

8. Withdrawal of Consent / User Rights

You may:

• Request access to your personal data
• Ask us to correct, update, or delete your data
• Withdraw consent for data processing
• Request account deletion

To exercise your rights, contact:

Email: president@cribpointfnc.com
When you request account deletion, we will delete associated personal data unless retention is required for
fraud prevention, legal compliance, or security measures.

9. Account Deletion

If your app allows account creation, users can request account deletion via contacting
president@cribpointfnc.com
Once a deletion request is submitted, we permanently delete associated personal data unless retention is
legally required.

10. Data Retention Policy

We retain user data only for as long as necessary to:

• Provide Services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
When data is no longer required, it is securely deleted.

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11. App Platform Requirements (Google Play & App Store)

Google Play Requirements We Adhere To:

• Prominent disclosure for data collected in the background
• Runtime permission requests before accessing sensitive data
• No selling of personal or sensitive user data
• Secure transmission using modern encryption (HTTPS)
• Compliance with Google’s User Data & Ads policies
• Children’s data handled only as permitted
App Store Requirements We Adhere To:
• Clear disclosure of data types collected
• Explanation of purposes and usage of data
• Inclusion of data collected by third-party SDKs
• Accurate information in App Store Connect privacy section

12. International Data Transfers

If we process information from users in the European Economic Area (EEA), UK, or Switzerland, we follow
applicable laws such as:

• GDPR
• Data Privacy Framework (DPF) obligations

We implement technical and organisational measures to protect transferred data and comply with all legal
bases for processing.

13. Children’s Privacy

Our Services are not directed at children under 13 (or under the age defined by local law). We do not
knowingly collect personal data from children. If we learn we have done so, we will delete it promptly.

14. Privacy Policy Updates

We may update this Privacy Policy at any time. Updates take effect immediately upon posting on our
website or app. If we make material changes, we will notify users through:
• In-app notifications
• Email
• Updated “Last Updated” date above

15. Contact Information

If you have any questions, requests, or complaints regarding this Privacy Policy or your personal data,
contact us:
Email: president@cribpointfnc.com
Website: www.cribpointfnc.com.au